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BOOK AN APPOINTMENT

To schedule an Brow or Lash appointment, please review the policies below. 

CANCELATION POLICY

Shaping Eyes has a 48 cancelation policy. You have 48 hours before your appointment to cancel or reschedule without any charges. 
If you cancel your appointment the day before your scheduled service, you will be charged 50% of the service canceled or rescheduled. If you cancel or reschedule the same day, you will be charged 100% of the service cancelled or rescheduled. To avoid this from occurring, please cancel/reschedule your appointment when you receive the confirmation text/email 2 days before your appointment. 

NO SHOWS

No shows will be charged 100% of the service. This fee will also be presented if you cancel or reschedule after your service time has started.

LATE POLICY

Please reach out if you are running late. If you are more than 10 minutes late to your appointment, I cannot guarantee I will be able to service you that same day. If you still want to be serviced after arriving late, I can't guarantee the full service will be done. Whether or not we have enough time to complete your service or not, you will still be charged the entire amount of the service you scheduled.

NO CHILDREN OR OTHER GUESTS

Due to liability concerns I do not allow children or any other guest with you at your scheduled brow or lash appointment.  

ALLERGIC REACTIONS/ LASH REMOVALS

I don't offer refunds if a reaction occurs. A lash removal will be provided for free if you have a reaction to lash extensions. When you arrive to your first appointment, you will be required to sign a consent form that states reactions are always a possibility.

LASH REFILLS

Fills are needed every 2-3 weeks due to our individual lash cycles. For a refill at least 40% of your lash extensions are needed. If you have less than 40% of your extensions left, it may be considered a full set. Please notify me if you think you need don't have enough lashes for a fill and need to schedule a full set instead.

REFUNDS

I do not offer refunds on any services. If you have any questions or concerns after your appointment reach out immediately. I offer a one time complimentary appointment up to 60 minutes. The one time complimentary appointment must be scheduled 1-2 days after original appointment.

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